In a bid to reclaim customer trust, executives have opened up about what caused the 3 outages that Telstra users had to deal with over a period of 2 months.
The largest Telco in the country, offered their customers 2 free days of data to make up for the 3 outages that happened since the start of this year.
Customers took advantage of the latest free data day overloading the network to download 2686TB in the 24 hour period – this was a 46 per cent increase compared to the free data day in February.
The company execs said the company was doing everything it could to ensure these outages are a thing of the past, one of which was caused by “human error”.
Read more at: http://www.itnews.com.au/news/inside-telstras-network-woes-what-happened-417736#ixzz455S99nx1
Hi, and welcome to my blog "IT Analyzer"!
I'm Angela Rogers and a self confessed IT, techy gadget, and general online nerd.
OK, I'm not strictly what you'd call a highly qualified IT Analyzer in the strict sense of the phrase, but I do enjoy hanging around in Tech and IT online spaces and sometimes sharing what I've found with the world.
In my spare time I like to get out in nature and walk my dogs - clear my head from the computer screen, and I love to learn stuff through online learning, audiobooks, podcasts etc.
From my home town of Brooklyn, I've travelled to Australia, Asia and also South Africa, and I must confess to following the politics in both Australia and South Africa, but I have enough on that front to keep myself amused in my home country LOL!
