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What Was Behind Telstra’s Network Outages?


In a bid to reclaim customer trust, executives have opened up about what caused the 3 outages that Telstra users had to deal with over a period of 2 months.

The largest Telco in the country, offered their customers 2 free days of data to make up for the 3 outages that happened since the start of this year.

Customers took advantage of the latest free data day overloading the network to download 2686TB in the 24 hour period – this was a 46 per cent increase compared to the free data day in February.

The company execs said the company was doing everything it could to ensure these outages are a thing of the past, one of which was caused by “human error”.

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